Last updated: 18th October 2020

Privacy notice
Last updated: 1 September 2020 (‘Website’) is provided by The BizBook Foundry (‘we’/’us’/’our’). In doing so, we
may be in a position to receive and process personal information relating to you. As the controller of this
information, we’re providing this Privacy Notice (‘Notice’) to explain our approach to personal information.
This Notice forms part of our Terms and conditions, which governs the use of this Website.
We intend only to process personal information fairly and transparently as required by data protection law
including the General Data Protection Regulation (GDPR). In particular, before obtaining information from
you (including through use of cookies) we intend to alert you to this Notice, let you know how we intend to
process the information (including through use of cookies) and (unless processing is necessary for at least
one of the 5 reasons outlined in clause 2 below) we’ll only process the information if you consent to that
processing. The GDPR also defines certain ‘special categories’ of personal information that’s considered
more sensitive. These categories require a higher level of protection, as explained below.
Of course, you may browse parts of this Website without providing any information about yourself and
without accepting cookies. In that case, it’s unlikely we’ll possess and process any information relating to
We’ll start this Notice by setting out the conditions we must satisfy before processing your data. However,
you may wish to start with this table at clause 4, which summarises what we intend to collect, or this table at
clause 8.5, which summarises our use of cookies. The Notice also explains some of the security measures
we take to protect your personal information, and tells you certain things we will or won’t do. You should read
this Notice in conjunction with the Terms and conditions.
Sometimes, when you take a new service or product from us, or discuss taking a new service or product but
decide against, we might wish to provide you with further information about similar services or products by
email or other written electronic communication. In that situation, we will always give you the opportunity to
refuse to receive that further information and if you change your mind please let us know. We’ll endeavour to
remind you of your right to opt-out on each occasion that we provide such information.

  1. Identity and contact details
    1.1 Registered number: OC432329
    1.2 Registered office: 3 Bell Close, Knebworth, SG3 6AJ
  2. When we’re allowed to collect information from you
    We will only collect personal information relating to you if one of the following conditions have been
    2.1 You have clearly told us that you are content for us to collect that information for the certain
    purpose or purposes that we will have specified.
    2.2 The processing is necessary for the performance a contract that we have with you.
    2.3 The processing is necessary so that we can comply with the law.
    2.4 The processing is necessary to protect someone’s life.
    2.5 The processing is necessary for performance of a task that’s in the public interest.
    2.6 The processing is necessary for our or another’s legitimate interest – but in this case, we’ll balance
    those interests against your interests.
  3. How to consent
    3.1 At the point of collecting the information, we’ll endeavour to explain how we intend to use the
    information and which of these purposes apply. If we rely on consent, we’ll provide you with the
    opportunity to tell us that you’re happy to provide the information.
    3.2 If at any point in time you change your mind and decide that you don’t consent, please let us know
    and we’ll endeavour to stop processing your information in the specified manner, or we’ll delete
    your data if there is no continuing reason for possessing it.
    3.3 If you don’t consent to a particular bit of processing, we’ll endeavour to ensure that the Website
    and our service continue to operate without the need for that information.
  4. Information we expect to collect from you
    4.1 We envisage asking for the following types of information from you:
    Purpose and related details Justification
    Payment details • We ask for this to We ask for this to process your
    • It’s necessary for the
    performance of a contract with
    • We ask for this to We ask for this to send your
    our email newsletter
    • We’ll ask for your consent
    4.2 We may collect personal information about you from a number of sources, including the following:
    a. From you when you agree to take a service or product from us, in which case this may
    include your contact details, date of birth, how you will pay for the product or service
    and your bank details.
    b. From you when you contact us with an enquiry or in response to a communication from
    us, in which case, this may tell us something about how you use our services.
    c. From documents that are available to the public, such as the electoral register.
    d. From third parties to whom you have provided information with your consent to pass it
    on to other organisations or persons – when we receive such information we will let you
    know as soon as is reasonably practicable.
    4.3 If you refuse to provide information requested, then if that information is necessary for a service
    we provide to you we may need to stop providing that service.
    4.4 At the time of collecting information, by whichever method is used, we’ll endeavour to alert you
    and inform you about our purposes and legal basis for processing that information, as well as
    whether we intend to share the information with anyone else or send it outside of the European
    Economic Area. If at any point you think we’ve invited you to provide information without
    explaining why, feel free to object and ask for our reasons.
  5. Using your personal information
    5.1 Data protection, privacy and security are important to us, and we shall only use your personal
    information for specified purposes and shall not keep such personal information longer than is
    necessary to fulfil these purposes. The following are examples of such purposes. We have also
    indicated below which GDPR justification applies, however it will depend on the circumstances of
    each case. At the time of collecting we will provide further information, and you may always ask for
    further information from us.
    a. To help us to identify you when you contact us. This will normally be necessary for the
    performance our contract.
    b. To help us to identify accounts, services and/or products which you could have from us
    or selected partners from time to time. We may do this by automatic means using a
    scoring system, which uses the personal information you’ve provided and/or any
    information we hold about you and personal information from third party agencies
    (including credit reference agencies). We will only use your information for this purpose
    if you agree to it.
    c. To help us to administer and to contact you about improved administration of any
    accounts, services and products we have provided before, do provide now or will or
    may provide in the future. This will often be necessary, but sometimes the
    improvements will not be necessary in which case we will ask whether you agree.
    d. To allow us to carry out marketing analysis and customer profiling (including with
    transactional information), conduct research, including creating statistical and testing
    information. This will sometimes require that you consent, but will sometimes be exempt
    as market research.
    e. To help to prevent and detect fraud or loss. This will only be done in certain
    circumstances when we consider it necessary or the law requires it.
    f. To allow us to contact you by written electronic means (such as email, text or
    multimedia messages) about products and services offered by us where:
    i. these products are similar to those you have already purchased from us,
    ii. you were given the opportunity to opt out of being contacted by us at the
    time your personal information was originally collected by us and at the
    time of our subsequent communications with you, and
    iii. you have not opted out of us contacting you.
    g. To allow us to contact you in any way (including mail, email, telephone, visit, text or
    multimedia messages) about products and services offered by us and selected partners
    where you have expressly consented to us doing so.
    h. We may monitor and record communications with you (including phone conversations
    and emails) for quality assurance and compliance.
    i. Before doing that, we will always tell you of our intentions and of the
    specific purpose in making the recording. Sometimes such recordings will
    be necessary to comply with the law. Alternatively, sometimes the recording
    will be necessary for our legitimate interest, but in that case we’ll only
    record the call if our interest outweighs yours. This will depend on all the
    circumstances, in particular the importance of the information and whether
    we can obtain the information another way that’s less intrusive.
    ii. If we think the recording would be useful for us but that it’s not necessary
    we’ll ask whether you consent to the recording, and will provide an option
    for you to tell us that you consent. In those situations, if you don’t consent,
    the call will either automatically end or will not be recorded.
    i. When it’s required by law, we’ll check your details with fraud prevention agencies. If you
    provide false or inaccurate information and we suspect fraud, we intend to record this.
    5.2 We will not disclose your personal information to any third party except in accordance with this
    Notice, and in particular in these circumstances:
    a. They will be processing the data on our behalf as a data processor (where we’ll be the
    data controller). In that situation, we’ll always have a contract with the data processor as
    set out in the GDPR. This contract provides significant restrictions as to how the data
    processor operates so that you can be confident your data is protected to the same
    degree as provided in this Notice.
    b. Sometimes it might be necessary to share data with another data controller. Before
    doing that we’ll always tell you. Note that if we receive information about you from a
    third party, then as soon as reasonably practicable afterwards we’ll let you know; that’s
    required by the GDPR.
    c. Alternatively, sometimes we might consider it to be in your interest to send your
    information to a third party. If that’s the case, we’ll always ask whether you agree before
    5.3 Where you give us personal information on behalf of someone else, you confirm that you have
    provided them with the information set out in this Notice and that they have not objected to such
    use of their personal information.
    5.4 In connection with any transaction which we enter into with you:
    a. If you provide false or inaccurate information to us and we suspect fraud, we will record
    this and may share it with other people and organisations. We, and other credit and
    insurance organisations, may also use technology to detect and prevent fraud.
    b. We may need to transmit the payment and delivery information provided by you during
    the order process for the purpose of obtaining authorisation from your bank or from
    5.5 We may allow other people and organisations to use personal information we hold about you in
    the following circumstances:
    a. If we, or substantially all of our assets, are acquired or are in the process of being
    acquired by a third party, in which case personal information held by us, about our
    customers, will be one of the transferred assets.
    b. If we have been legitimately asked to provide information for legal or regulatory
    purposes or as part of legal proceedings or prospective legal proceedings.
    c. We may employ companies and individuals to perform functions on our behalf and we
    may disclose your personal information to these parties for the purposes set out above,
    for example, for fulfilling orders, delivering packages, sending postal mail and email,
    removing repetitive information from customer lists, analysing data, providing marketing
    assistance, providing search results and links (including paid listings and links) and
    providing customer service. Those parties will be bound by strict contractual provisions
    with us and will only have access to personal information needed to perform their
    functions, and they may not use it for any other purpose. Further, they must process the
    personal information in accordance with this Notice and as permitted by the GDPR.
    From time to time, these other people and organisations to whom we may pass your
    personal information may be outside the European Economic Area. We will take all
    steps reasonably necessary to ensure that your personal information is treated securely
    and in accordance with this Notice and the GDPR.
  6. Protecting information
    6.1 We have strict security measures to protect personal information.
    6.2 We work to protect the security of your information during transmission by using Secure Sockets
    Layer (SSL) software to encrypt information you input.
    6.3 We reveal only the last five digits of your credit card numbers when confirming an order. Of
    course, we transmit the entire credit card number to the appropriate credit card company during
    order processing.
    6.4 We maintain physical, electronic and procedural safeguards in connection with the collection,
    storage and disclosure of personally identifiable customer information. Our security procedures
    mean that we may occasionally request proof of identity before we disclose personal information
    to you.
    6.5 It is important for you to protect against unauthorised access to your password and to your
    computer. Be sure to sign off when you finish using a shared computer.
  7. The internet
    7.1 If you communicate with us using the internet, we may occasionally email you about our services
    and products. When you first give us personal information through the Website, we will normally
    give you the opportunity to say whether you would prefer that we don’t contact you by email. You
    can also always send us an email (at the address set out below) at any time if you change your
    7.2 Please remember that communications over the internet, such as emails and webmails
    (messages sent through a website), are not secure unless they have been encrypted. Your
    communications may go through a number of countries before they are delivered – this is the
    nature of the internet. We cannot accept responsibility for any unauthorised access or loss of
    personal information that is beyond our control.
  8. Cookies and other internet tracking technology
    8.1 When we provide services, we want to make them easy, useful and reliable. This sometimes
    involves placing small amounts of information on your computer, which is sent back to us at a later
    time. These are called ‘cookies’. These cookies are listed in the table at clause 8.5. Some
    websites don’t use cookies but use related technology for gaining information about website users
    such as JavaScript, web beacons (also known as action tags or single-pixel gifs), and other
    technologies to measure the effectiveness of their ads and to personalise advertising content.
    Multiple cookies may be found in a single file depending on which browser you use.
    8.2 Where applicable, this section of the Notice also relates to that technology but the term ‘cookie’ is
    used throughout.
    8.3 Some of these cookies are essential to services you’ve requested from us, whereas others are
    used to improve services for you, for example through:
    a. Letting you navigate between pages efficiently
    b. Enabling a service to recognise your computer so you don’t have to give the same
    information during one task
    c. Recognising that you have already given a username and password so you don’t need
    to enter it for every web page requested
    d. Measuring how many people are using services, so they can be made easier to use and
    that there is enough capacity to ensure they are fast
    8.4 To learn more about cookies, you may wish to visit:, or
    8.5 This Website uses, or allows use of, the following cookies:
    Cookie name Cookie qualities Consent
    Google Analytics
    • _ga We use Google Analytics for analytics. This cookie is used to
    distinguish unique users by assigning a randomly generated
    number as a client identifier. It is included in each page request in a
    site and used to calculate visitor, session and campaign data for
    the sites analytics reports. By default it is set to expire after 2 years,
    although this is customisable by website owners.
    • Category 4 – targeting and advertising
    • Third party: another website is placing the cookie
    • Persistent cookie, expiry: 2 years from when it’s placed
    • The information will be sent to Google so that they can provide us
    with analytics about the visitors to our site.
    • The information from the cookie may be transferred to the US, and
    the receiving entity is registered with the EU-US Privacy Shield
    The Facebook
    • The Facebook Pixel is used to show more relevant advertising to
    you, based on your interests. The Facebook pixel receives these
    types of data: Http Headers – Anything present in HTTP headers.
    HTTP Headers are a standard web protocol sent between any
    browser request and any server on the internet. HTTP Headers
    include IP addresses, information about the web browser, page
    location, document, referrer and person using the website.Pixelspecific
    Data – Includes Pixel ID and the Facebook Cookie.Button
    Click Data – Includes any buttons clicked by site visitors, the labels
    of those buttons and any pages visited as a result of the button
    clicks.Optional Values – Developers and marketers can optionally
    choose to send additional information about the visit through
    conversion tracking. Example custom data events are conversion
    value, page type, and more.Form Field Names – Includes website
    field names like ‘email’, ‘address’, ‘quantity’ for when you purchase
    a product or service. We don’t capture field values unless you
    include them as part of Advanced Matching, or conversion tracking.
    • Category 4 – targeting and advertising
    • Third party: another website is placing the cookie
    • Session cookie
    • The information will be sent to Facebook so that more accurately
    targeted advertising can be displayed to you, based on your
    interests and behaviour.
    • The information from the cookie may be transferred to the US, and
    the receiving entity is registered with the EU-US Privacy Shield
    8.6 The distinctions referred to in the above table are as follows:
    a. First party versus third party cookies – we set first party cookies ourselves; third party
    cookies are set by other entities via our Website.
    b. Session versus persistent cookies – session cookies only persist for the duration of that
    visit; persistent cookies last for longer
    c. Identifying information removed – just because we’ve done this, they will still be personal
    information if the relevant information can be reassembled
    d. Categories 1-4 found in the ICC UK Cookie guide, as explained below. Category 1
    cookies don’t require the user’s consent, though you must still tell them about the
    cookies. Categories 2-4 do require their specific and informed consent.
    Category 1 Strictly
    These cookies are essential in order to enable you to move around the
    website and use its features, such as accessing secure areas of the website.
    Without these cookies services you have asked for, like shopping baskets or
    e-billing, cannot be provided.
    We include in this category cookies that are used only for electronic
    communication. (The ICC doesn’t refer to these cookies, but the law is the
    Note that cookies for which another person is the controller will never be
    necessary for a service requested of you. On the other hand, if you’ve asked
    another person to send a cookie on your behalf for an essential feature of
    your website, that would be category 1.
    Category 2 Performance These cookies collect information about how visitors use a website, for
    instance which pages visitors go to most often, and if they get error
    messages from web pages. This information is only used to improve how a
    website works.
    Category 3 Functionality
    These cookies allow the website to remember choices you make (such as
    your user name, language or the region you are in) and provide enhanced,
    more personal features. For instance, a website may be able to provide you
    with local weather reports or traffic news by storing in a cookie the region in
    which you are currently located. These cookies can also be used to
    remember changes you have made to text size, fonts and other parts of web
    pages that you can customise. They may also be used to provide services
    you have asked for such as a live chat session.
    Category 4 Targeting and
    These cookies are used to deliver adverts more relevant to you and your
    interests. They are also used to limit the number of times you see an
    advertisement as well as help measure the effectiveness of the advertising
    campaign. They are usually placed by advertising networks with the website
    operator’s permission. They remember that you have visited a website and
    this information is shared with other organisations such as advertisers. Quite
    often targeting or advertising cookies will be linked to site functionality
    provided by the other organisation.
    8.7 As with any other information we may collect from you, we’ll work to protect the security of your
    information during transmission by using by using Secure Sockets Layer (SSL) software to encrypt
    information you input.
    8.8 The Website may include third-party advertising and links to third-party websites. We do not
    provide any personally identifiable customer personal information to these third-party advertisers
    or third-party websites except where you’ve consented in accordance with this privacy notice,
    however as to cookies please see above clause Cookies and other internet tracking technology.
    8.9 We exclude all liability for loss that you may incur when interacting with this third-party advertising
    or using these third-party websites unless you’ve consented in accordance with this privacy notice.
  9. Further information
    9.1 If you would like any more information or you have any comments about this Notice, please either
    write to us at Data Protection Manager, The BizBook Foundry, 3 Bell Close, Knebworth, SG3 6AJ,
    or email us at
    9.2 Please note that we may have to amend this Notice on occasion, for example if we change the
    cookies that we use. If we do that, we will publish the amended version on the Website. In that
    situation we will endeavour to alert you to the change, but it’s also your responsibility to check
    regularly to determine whether this Notice has changed.
    9.3 You can ask us for a copy of this Notice by writing to the above address or by emailing us at This Notice applies to personal information we hold about individuals.
    It does not apply to information we hold about companies and other organisations.
    9.4 If you would like access to the personal information that we hold about you, you can do this by
    emailing us at or writing to us at the address noted above. There is
    not normally a fee for such a request, however if the request is unfounded, repetitive or excessive
    we may request a fee or refuse to comply with your request. You can also ask us to send the
    personal information we hold about you to another controller.
    9.5 We aim to keep the personal information we hold about you accurate and up to date. If you tell us
    that we’re holding any inaccurate or incomplete personal information about you, we will promptly
    amend, complete or delete it accordingly. Please email us at or write
    to us at the address above to update your personal information. You have the right to complain to
    the Information Commissioner’s Office if we don’t do this.
    9.6 You can ask us to delete the personal information that we hold about you if we relied on your
    consent in holding that information or if it’s no longer necessary. You can also restrict or object to
    our processing of your personal information in certain circumstances. You can do this by emailing
    us at or writing to us at the address noted above.
    9.7 We will tell you if there is a breach, or a likely breach, of your data protection rights.
    ‘Just-in-time’ notices
    Privacy notice about necessary information
    We have asked for personal information from you. This information is necessary for one of the reasons
    specified in the General Data Protection Regulation.
    For more information, please read our full privacy notice at

If you have any concerns, please contact us using the details provided in our privacy notice.

Privacy notice about non-essential information
We have asked for personal information from you. It’s not essential that we receive this information, so
please only provide it if you’re happy for us to have it and use in this way.
For more information, please read our full privacy notice at

If you have any concerns, please contact us using the details provided in our privacy notice.

Privacy notice about information used for both necessary and non-essential purposes
We have asked for personal information from you. This information is necessary for one of the reasons
specified in the General Data Protection Regulation. However, we’d like also to use it for non-essential
purposes, so please let us know whether you’re happy for us to use it in this way.
For more information, please read our full privacy notice at

If you have any concerns, please contact us using the details provided in our privacy notice.

Cookie notice
This Website makes use of cookies. These cookies, which are listed below, are not strictly required for a
service you’ve requested from us, though we think they have the potential to enhance your experience:

please read our privacy notice at:

Terms and conditions of use
Please read these terms and conditions (these ‘Terms’) carefully as they contain important
information about your rights and obligations when using this website (the ‘Website’) and in
particular clause 9.6 and 9.7. You should print a copy of these terms for future reference.
We, The BizBook Foundry LLP, own and operate this Website. We’re a limited liability partnership registered
in England and Wales under registration number: OC432329 having our registered office at 3 Bell Close,
Knebworth, SG3 6AJ.

  1. How these Terms apply
    1.1 By using the Website you are agreeing to comply with and be bound by these Terms regarding the
    use of the Website in consideration for us allowing you to access and use the Website. You must
    not use the Website if you do not agree to comply with and be bound by these Terms.
    1.2 Use of the Website includes accessing or browsing the Website.
    1.3 We reserve the right to change these Terms at any time. We will take reasonable steps to make
    you aware of any changes to the Terms, for example by posting them on the Website. You agree
    to be bound by the version of these Terms displayed on the Website at the time you use it.
    1.4 These Terms refer to the following, which also apply when using this Website:
    1.4.1 Privacy and Cookie Policy, which can be found at
  2. Access
    2.1 You are responsible for making all arrangements necessary for you to have access to the Website.
    2.2 You are responsible for ensuring that all persons who access the Website through your internet
    connection are aware of these Terms, and that they comply with them.
    2.3 We make reasonable efforts to ensure that the Website is available to view and use 24 hours a
    day throughout each year; however, this is not guaranteed. The Website may be temporarily
    unavailable at any time because of server or systems failure or other technical issues, or reasons
    that are beyond our control, required updating, maintenance or repair.
    2.4 Where possible, we will try to give you advance warning of maintenance issues but shall not be
    obliged to do so.
  3. Intellectual property
    3.1 In these Terms, Intellectual Property Rights mean copyright (including design copyrights), trade
    marks, patent, database and other intellectual property rights and similar proprietary rights which
    include, (without limitation), all rights in software, design, materials, works, techniques, computer
    programs, source codes, data, technical information, trading business brand names, goodwill,
    service marks, the style or presentation of the goods or services, creations, inventions or
    improvements upon or additions to an invention, confidential information, know-how and any
    research effort relating to The BizBook Foundry LLP, moral rights and any similar rights in any
    country (whether registered or unregistered and including applications for and the right to apply for
    them in any part of the world).
    3.2 The software code contained in and related to the Website and the materials on the Website
    including text, images, videos, photographs and other materials are protected by Intellectual
    Property Rights owned by us and our licensors. You acknowledge that the Intellectual Property
    Rights in the Website and any software code used with and material supplied as part of the
    Website shall remain with us or our licensors.
    3.3 Subject to clause 4 you may:
    3.3.1 retrieve and display materials on the Website on a computer screen;
    Page 1 of 7
    3.3.2 download and store in electronic form materials on the Website; and
    3.3.3 copy and print one copy only of materials on the Website.
    3.4 Copying, downloading, storing or printing the materials on the Website for any reason other than
    personal use or in accordance with clause 4.2.2 is expressly prohibited.
    3.5 You agree that you will not (and will not assist or facilitate any third party to) otherwise reproduce,
    modify, copy, distribute, transmit, publish, display, commercially exploit or create derivative works
    from any of the materials on the Website.
    3.6 No licence is granted to you to use any of our trade marks or those of our affiliated companies.
    3.7 You agree that you will not use our Intellectual Property Rights in any way other than allowed
    under these Terms and any infringement by you of our Intellectual Property Rights will be a breach
    of these Terms.
  4. Use of the Website
    4.1 You are permitted to use the Website and the material contained in it only as expressly authorised
    by us and in accordance with these Terms as may be amended from time to time without notice to
    4.2 Provided that you comply with the other provisions of this clause, you may download or print one
    copy only of pages of our website:
    4.2.1 for your own private use; or
    4.2.2 to draw attention to the content of our website to members of your organisation.
    4.3 You must not:
    4.3.1 download or print pages of the Website for commercial use other than use permitted by
    clause 4.2.2;
    4.3.2 alter the content of any webpage you download or print; or
    4.3.3 use any images, videos or photographs on the webpage without the accompanying text.
    4.4 You must:
    4.4.1 keep intact all and any copyright and proprietary notices accompanying or attached to
    the materials on the Website you download, copy, store or print;
    4.4.2 acknowledge us as the owners of the content of the Website;
    4.4.3 erase any pages of the Website or materials on those pages downloaded other than in
    accordance with this clause; and
    4.4.4 destroy any pages of the Website or materials on those pages printed other than in
    accordance with this clause.
    4.5 You must not modify, adapt, translate, reverse engineer, decompile or disassemble any code or
    program used by or in connection with the Website. You must contact us to request our consent if
    you wish to take any such action to create an interoperable program and we may provide such
    consent if you provide us with the information we request.
    4.6 We provide access to and use of the Website on the basis that we exclude all representations,
    warranties and conditions to the maximum extent permitted by law.
    4.7 We reserve the right to:
    4.7.1 Make changes to the information or materials on this Website at any time
    4.7.2 Temporarily or permanently change, suspend or discontinue any aspect of the Website,
    including the availability of any features, information, database or content or restrict
    access to parts of or the entire Website without notice or liability to you or any third party
    4.7.3 Refuse to post material on the Website or to remove material already posted on the
    4.8 You may not use the Website for any of the following purposes:
    Page 2 of 7
    4.8.1 Disseminating any unlawful, harassing, libellous, abusive, threatening, fraudulent,
    malicious, harmful, vulgar, obscene, or otherwise objectionable material
    4.8.2 Stalking, harassing, threatening, blackmailing any person or violating or interfering with
    the rights of any other person including their right to privacy
    4.8.3 Transmitting material that encourages conduct that constitutes a criminal offence,
    results in civil liability or otherwise
    4.8.4 Breaching any applicable local, national or international laws, regulations or code of
    4.8.5 Gaining unauthorised access to other computer systems
    4.8.6 Interfering with any other person’s use or enjoyment of the Website
    4.8.7 Breaching any laws concerning the use of public telecommunications networks
    4.8.8 Interfering with, disrupting or damaging networks or websites connected to the Website
    4.8.9 Utilisation of data mining, robots or similar data gathering and extraction tools to extract
    (whether once or many times) for re-utilisation of any substantial parts of the Website or
    the contents of the Website
    4.8.10 To transmit, or procure the sending of, any unsolicited or unauthorised advertising or
    promotional material or any other form of similar solicitation
    4.8.11 To create and/or publish your own database that features all or substantial parts of the
    Website or the contents of the Website
    4.8.12 Making, transmitting or storing electronic copies of materials protected by copyright
    without the prior permission of the owner
    4.8.13 Selling or re-selling or using for commercial purposes any of the content of or access to
    the Website or using for commercial purposes any of the content of or access to the
    4.8.14 To represent to others that there is any connection between the Website and your
    business or your views and opinions or that we endorse you or anything connected to
    4.9 In addition, you must not:
    4.9.1 Knowingly introduce viruses, Trojans, worms, logic bombs, keystroke loggers, spyware,
    adware or other material which is malicious or technologically harmful to the Website
    4.9.2 Impersonate any other person or fraudulently provide us with incorrect information
    4.9.3 Attempt to gain unauthorised access to the Website, the server on which the Website is
    stored or any server, computer or database connected to it
    4.9.4 Attack the Website via a denial-of-service attack or a distributed denial-of service attack
    4.9.5 Damage, disrupt or interfere with any part of the Website, any equipment or network on
    which the Website is stored or any software used for the provision of the Website
    4.9.6 Remove any copyright notice or notice of any other intellectual property right from the
    Website or any materials on the Website
    4.10 A breach of clause 4.9 or 4.8 may be a criminal offence under the Computer Misuse Act 1990. We
    may report any such breach to the relevant law enforcement authorities and disclose your identity
    to them. In the event of such a breach, your right to use the Website will cease immediately.
  5. Suspending or terminating your access
    We reserve the right to terminate or suspend your access to the Website immediately and without notice
    to you if:
    5.1 You breach these Terms (repeatedly or otherwise)
    5.2 You are impersonating any other person or entity
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    5.3 When requested by us to do so, you fail to provide us within a reasonable time with sufficient
    information to enable us to determine the accuracy and validity of any information supplied by you,
    or your identity
    5.4 We suspect you have engaged, or are about to engage, or have in any way been involved, in
    fraudulent, defamatory or illegal activity on the Website
  6. Linking to the Website
    6.1 You must not create a link to the Website from another website, document or any other source
    without first obtaining our prior written consent.
    6.2 Any agreed link must:
    6.2.1 Be to the Website’s homepage and not to any other page on the Website
    6.2.2 Be established from a website or document that is owned by you and does not contain
    content that is offensive, controversial, defamatory, infringes any intellectual property
    rights or other rights of any other person or does not comply in any way with the law in
    the UK and the law in any country from which they are hosted
    6.2.3 Be provided in such a way that is fair and legal and does not damage our reputation or
    take advantage of it
    6.2.4 Not suggest any form of association, approval or endorsement on our part where none
    6.2.5 Not cause the Website or content on the Website to be embedded in or ‘framed’ by any
    other website
    6.2.6 Not cause the content of the Website to be displayed differently from the way it appears
    on the Website
    6.3 We have no obligation to inform you if the address of the Website home page changes and it is
    your responsibility to ensure that any link you provide to our homepage is at all times accurate.
    6.4 We reserve the right to withdraw our consent without notice and without providing any reasons for
    withdrawal. Upon receiving such notice you must immediately remove the link and inform us once
    this has been done.
  7. External links
    To provide increased value and convenience to our users, we may provide links to other websites or
    resources for you to access at your sole discretion and risk. You acknowledge and agree that, as you
    have chosen to enter the linked website we are not responsible for the availability of such external sites
    or resources, and do not review or endorse and are not responsible or liable in any way, whether directly
    or indirectly, for:
    7.1 The privacy practices of such websites
    7.2 The content of such websites, including (without limitation) any advertising, content, products,
    goods or other materials or services on or available from such websites or resources
    7.3 The use which others make of these websites
    7.4 Any damage, loss or offence caused or alleged to be caused to you, arising from or in connection
    with the use of or reliance upon any such advertising, content, products, goods, materials or
    services available on and/or purchased by you from such external websites or resources
  8. Disclaimer
    8.1 The content on the Website is provided for general information only. It is not intended to be advice
    on which you should rely. It shall be your responsibility to ensure that any products, services or
    information available through the Website meet your specific requirements.
    8.2 We attempt to ensure that the information available on the Website at any time is accurate.
    However, we do not guarantee the accuracy or completeness of material on this Website. We use
    all reasonable endeavours to correct errors and omissions as quickly as practicable after
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    becoming aware or being notified of them. We make no commitment to ensure that such material
    is correct or up to date.
    8.3 The Website is provided on an ‘as is’ and ‘as available’ basis without any representation or
    endorsement made and we make no warranties or guarantees, whether express or implied,
    statutory or otherwise (unless otherwise expressly stated in these Terms or required by law).
    8.4 We make no representation or warranty of any kind express or implied statutory or otherwise
    regarding the availability of the Website or that it will be timely or error-free, that defects will be
    corrected, or that the Website or the server that makes it available are free of viruses or bugs.
    8.5 We will not be responsible or liable to you for any loss of content or material uploaded or
    transmitted through the Website and we accept no liability of any kind for any loss or damage from
    action taken in reliance on material or information contained on the Website.
    8.6 You are responsible for maintaining appropriate anti-virus software on and appropriately
    configuring the technological devices, platform and computer programs you use to access the
    Website that are in your control. You must bear the risk associated with the use of the internet. In
    particular, we will not be liable for any damage or loss caused by a distributed denial-of-service
    attack, any viruses, Trojans, worms, logic bombs, keystroke loggers, spyware, adware or other
    material which is malicious or technologically harmful that may infect your computer, peripheral
    computer equipment, computer programs, data or other proprietary material as a result of your
    use of the Website or you downloading any material posted or sold on the Website or from any
    website linked to it.
  9. Limitation of liability and indemnity
    9.1 If you are a consumer, nothing in these Terms affects your legal rights. You can obtain advice
    about your legal rights from Citizens Advice if you need to.
    9.2 We cannot exclude or limit our responsibility to you for:
    9.2.1 Death or personal injury resulting from our negligence
    9.2.2 Fraud or fraudulent misrepresentation
    9.2.3 Action pursuant to section 2(3) of the Consumer Protection Act 1987
    9.2.4 Any liability, right or remedy which we cannot exclude or limit pursuant to the Consumer
    Rights Act 2015
    9.2.5 Any other matter for which it would be unlawful for us to exclude or attempt to exclude
    our liability
    9.3 We will not be liable, in contract or tort (including, without limitation, negligence), or in respect of
    pre-contract or other representations (other than fraudulent or negligent misrepresentations) or
    otherwise for the below mentioned losses where they have arisen from use of or inability to use
    the Website for commercial purposes, or use of or reliance on any material or content displayed
    on the Website or on any linked websites for commercial purposes:
    9.3.1 Any economic losses (including without limitation loss of revenues, profits, contracts,
    business or anticipated savings)
    9.3.2 Any loss of goodwill or reputation
    9.3.3 Any special or indirect losses
    9.3.4 Any loss of data
    9.3.5 Wasted management or office time
    9.3.6 Any other loss or damage of any kind
    9.4 If you are not a consumer we exclude all liability, including any liability in negligence, arising from
    your use or inability to access or use the Website other than that referred to in clause 9.2.
    9.5 If you are a consumer, we are responsible for foreseeable loss or damage which you suffer as a
    result of a breach by us of the Terms or as a result of our failure to act with reasonable care and
    skill. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the
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    contract was made, both we and you knew it might happen, for example, if you discussed it with
    us before using the Website. We are not responsible for unforeseeable losses.
    9.6 If you are not a consumer, you agree to fully indemnify, defend and hold us, our officers, directors,
    employees and suppliers, harmless immediately on demand, from and against all claims, including
    but not limited to losses (including loss of profit, revenue, goodwill or reputation), costs and
    expenses, including reasonable administrative and legal costs, arising out of any breach of these
    Terms by you, or any other liabilities arising out of your use of this Website or any other person
    accessing the Website using your personal information with your authority.
    9.7 If you are a consumer you agree to fully reimburse us, our officers, directors, employees and
    suppliers for all losses (including loss of profit, revenue, goodwill or reputation), costs and
    expenses, including reasonable administrative and legal costs, arising out of any breach of these
    Terms by you, or any other act or omission by you in using the Website or by any other person
    accessing the Website using your personal information with your authority that results in any legal
    responsibility on our part to any third party.
    10.Use of personal data
    10.1 We envisage that we will request personal information from you whilst you use our website. This
    information will only be requested and processed in accordance with our Privacy and Cookie
    Policy, which can be found at
    10.2 In brief, we will act fairly in connection with personal information requested from you, when we
    request information we will alert you to our Privacy and Cookie Policy, and unless the information
    is necessary for a reason specified in the General Data Protection Regulation (GDPR) we will only
    process it with your consent. Before receiving your information, we’ll endeavour to provide the
    information required by the GDPR.
    This website makes use of cookies: text files containing small amounts of information which are
    downloaded to your device when you visit a website. The website can subsequently retrieve the cookie,
    which provides useful information. For more information about our cookie usage, please see our Privacy
    and Cookie Policy which can be found at
    12.1 We reserve the right to change the domain address of this Website and any services, products,
    product prices, product specifications and availability at any time.
    12.2 Each of the sub-clauses of these Terms should be considered separately. If any of these Terms
    are found to be unenforceable, invalid or illegal, the rest of these Terms will continue to have full
    12.3 These Terms are in English only.
    12.4 We will not lose our rights under these Terms by reason of any delay by us in enforcing those
    rights. We will not be bound by any agreement not to enforce our rights under these Terms unless
    we have agreed not to do so in writing.
    12.5 Any delay by us in enforcing our right, non-enforcement of our rights or agreement not to enforce
    our rights in respect of one breach by you of these Terms will not prevent us from fully enforcing
    our rights in respect of any other breach by you of these Terms.
    13.Governing law and jurisdiction
    13.1 The Website is controlled and operated in the United Kingdom.
    13.2 If you are a business, these Terms are governed by the laws of England and Wales and the courts
    of England and Wales shall have exclusive jurisdiction over legal proceedings in connection with
    your use of the Website, any breach of these Terms and any question in connection with the
    interpretation or application of these Terms.
    13.3 If you are a consumer, these Terms are governed by the laws of England and Wales and you can
    bring legal proceedings in the courts of England and Wales. If you live in Scotland you can bring
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    legal proceedings in either the courts of Scotland or England and Wales. If you live in Northern
    Ireland you can bring legal proceedings in either the courts of Northern Ireland or England and
    Wales. If you live in another country in the EU, you can bring legal proceedings in either the courts
    of your home country or England and Wales.
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